Contact Information Policy – WILD HARVEST®

Effective Date: May 8, 2026

At WILD HARVEST®, we are committed to providing responsive and reliable customer support. If you have any questions regarding your order, shipping, returns, or general inquiries, our support team is here to assist you.

Customer Support

Email: contact@supporteam.shop

Our support team typically responds within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Order Assistance

For faster assistance regarding your order, please include:

• Your order number
• The email address used during checkout
• A brief description of your request

Shipping & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow carriers some time to update tracking details after shipment.

Returns & Refunds

If you experience any issue with your order, please contact us before initiating a return or chargeback. Our team will do its best to provide a quick and fair resolution.

Important Notice

WILD HARVEST® communicates with customers exclusively through our official support email:
contact@supporteam.shop

Please be cautious of unofficial communications claiming to represent our brand.